Desktop Computer Skills
Microsoft Office 2016: Beginning Outlook
Configuring and Managing Meetings and Notes in Outlook 2016
Getting to Know Outlook 2016
Managing Attachments, and Inserting Items and Signatures in Outlook 2016
Managing Conversations and E-mail in Outlook 2016
Organizing Contacts in Outlook 2016
Using the Calendar to Schedule Appointments, Events, and Tasks in Outlook 2016

Configuring and Managing Meetings and Notes in Outlook 2016

Course Number:
mo_beou_a06_dt_enus
Lesson Objectives

Configuring and Managing Meetings and Notes in Outlook 2016

  • start the course
  • create a meeting request in Outlook 2016
  • create a meeting request from an e-mail message in Outlook 2016
  • edit and cancel a meeting in Outlook 2016
  • accept or decline a meeting request in Outlook 2016
  • respond to a meeting request using the propose new time and e-mail response options in Outlook 2016
  • accept or decline proposed new meeting times in Outlook 2016
  • use the meeting tracking feature in Outlook 2016
  • create notes in Outlook 2016
  • forward and share notes in Outlook 2016
  • add notes to contacts in Outlook 2016
  • create and edit a meeting request and create a note in Outlook 2016

Overview/Description
The Microsoft Outlook 2016 calendar can also be used to schedule meetings in addition to creating events and appointments. In this course, you will learn how to schedule and edit meetings, accept or decline meeting requests, and manage meetings. This course also covers creating and managing notes in Outlook 2016.

Target Audience
End users; business users; IT administrators; business decision makers looking to attain competency in Microsoft Outlook 2016

Configuring and Managing Meetings and Notes in Outlook 2016

Course Number:
mo_beou_a06_dt_enus
Lesson Objectives

Configuring and Managing Meetings and Notes in Outlook 2016

  • start the course
  • create a meeting request in Outlook 2016
  • create a meeting request from an e-mail message in Outlook 2016
  • edit and cancel a meeting in Outlook 2016
  • accept or decline a meeting request in Outlook 2016
  • respond to a meeting request using the propose new time and e-mail response options in Outlook 2016
  • accept or decline proposed new meeting times in Outlook 2016
  • use the meeting tracking feature in Outlook 2016
  • create notes in Outlook 2016
  • forward and share notes in Outlook 2016
  • add notes to contacts in Outlook 2016
  • create and edit a meeting request and create a note in Outlook 2016

Overview/Description
The Microsoft Outlook 2016 calendar can also be used to schedule meetings in addition to creating events and appointments. In this course, you will learn how to schedule and edit meetings, accept or decline meeting requests, and manage meetings. This course also covers creating and managing notes in Outlook 2016.

Target Audience
End users; business users; IT administrators; business decision makers looking to attain competency in Microsoft Outlook 2016

Getting to Know Outlook 2016

Course Number:
mo_beou_a01_dt_enus
Lesson Objectives

Getting to Know Outlook 2016

  • start the course
  • identify and use the Outlook quick access toolbar, and the mail view ribbon tabs
  • identify and navigate around the mail view in Outlook 2016
  • identify other available views in Outlook 2016
  • identify and use the new tell me feature in Outlook 2016
  • open and read e-mail messages in Outlook 2016
  • reply to e-mail messages in Outlook 2016
  • forward a message in Outlook 2016
  • create and send a new mail message in Outlook 2016
  • configure message options when composing a new message and adjust the MailTips options in Outlook 2016
  • create and use e-mail templates to compose messages in Outlook 2016
  • save an e-mail message as a draft in Outlook 2016
  • perform the steps to open, reply, and configure e-mail message options in Outlook 2016

Overview/Description
Outlook 2016 is the latest release of Microsoft's primary messaging client. It provides all of the tools necessary for managing e-mail, scheduling tasks, and communication. In this course, you will learn about the basic features and functionalities of Outlook 2016 including a look at how to navigate in Outlook 2016 and view, reply to, and forward e-mail messages. The course also addresses how to create and send new e-mail messages.

Target Audience
End users; business users; IT administrators; business decision makers looking to attain competency in Microsoft Outlook 2016

Getting to Know Outlook 2016

Course Number:
mo_beou_a01_dt_enus
Lesson Objectives

Getting to Know Outlook 2016

  • start the course
  • identify and use the Outlook quick access toolbar, and the mail view ribbon tabs
  • identify and navigate around the mail view in Outlook 2016
  • identify other available views in Outlook 2016
  • identify and use the new tell me feature in Outlook 2016
  • open and read e-mail messages in Outlook 2016
  • reply to e-mail messages in Outlook 2016
  • forward a message in Outlook 2016
  • create and send a new mail message in Outlook 2016
  • configure message options when composing a new message and adjust the MailTips options in Outlook 2016
  • create and use e-mail templates to compose messages in Outlook 2016
  • save an e-mail message as a draft in Outlook 2016
  • perform the steps to open, reply, and configure e-mail message options in Outlook 2016

Overview/Description
Outlook 2016 is the latest release of Microsoft's primary messaging client. It provides all of the tools necessary for managing e-mail, scheduling tasks, and communication. In this course, you will learn about the basic features and functionalities of Outlook 2016 including a look at how to navigate in Outlook 2016 and view, reply to, and forward e-mail messages. The course also addresses how to create and send new e-mail messages.

Target Audience
End users; business users; IT administrators; business decision makers looking to attain competency in Microsoft Outlook 2016

Managing Attachments, and Inserting Items and Signatures in Outlook 2016

Course Number:
mo_beou_a03_dt_enus
Lesson Objectives

Managing Attachments, and Inserting Items and Signatures in Outlook 2016

  • start the course
  • preview, open, and download attachments in an e-mail in Outlook 2016
  • attach an Outlook item to an e-mail message in Outlook 2016
  • attach files to e-mail messages in Outlook 2016
  • insert a picture in an e-mail message in Outlook 2016
  • insert a text box and configure text box options in a message in Outlook 2016
  • insert WordArt and configure WordArt options in a message in Outlook 2016
  • insert an embed object in a message
  • insert equations, symbols, and horizontal lines in e-mail messages in Outlook 2016
  • configure and use an e-mail signature in Outlook 2016
  • print e-mail messages in Outlook 2016
  • preview, open, and attach files and pictures, and insert WordArt text in Outlook 2016

Overview/Description
Microsoft Outlook 2016 effectively enables you to work with attachments, attach items, and add signatures to messages. In this course, you will learn about working with attachments, creating and adding signatures, and inserting text options. This course also covers adding symbols to e-mail messages and printing messages in Outlook 2016.

Target Audience
End users; business users; IT administrators; business decision makers looking to attain competency in Microsoft Outlook 2016

Managing Attachments, and Inserting Items and Signatures in Outlook 2016

Course Number:
mo_beou_a03_dt_enus
Lesson Objectives

Managing Attachments, and Inserting Items and Signatures in Outlook 2016

  • start the course
  • preview, open, and download attachments in an e-mail in Outlook 2016
  • attach an Outlook item to an e-mail message in Outlook 2016
  • attach files to e-mail messages in Outlook 2016
  • insert a picture in an e-mail message in Outlook 2016
  • insert a text box and configure text box options in a message in Outlook 2016
  • insert WordArt and configure WordArt options in a message in Outlook 2016
  • insert an embed object in a message
  • insert equations, symbols, and horizontal lines in e-mail messages in Outlook 2016
  • configure and use an e-mail signature in Outlook 2016
  • print e-mail messages in Outlook 2016
  • preview, open, and attach files and pictures, and insert WordArt text in Outlook 2016

Overview/Description
Microsoft Outlook 2016 effectively enables you to work with attachments, attach items, and add signatures to messages. In this course, you will learn about working with attachments, creating and adding signatures, and inserting text options. This course also covers adding symbols to e-mail messages and printing messages in Outlook 2016.

Target Audience
End users; business users; IT administrators; business decision makers looking to attain competency in Microsoft Outlook 2016

Managing Conversations and E-mail in Outlook 2016

Course Number:
mo_beou_a02_dt_enus
Lesson Objectives

Managing Conversations and E-mail in Outlook 2016

  • start the course
  • arrange and view inbox items by conversations in Outlook 2016
  • access mail and other items using the people pane in Outlook 2016
  • sort and filter inbox messages using the view arrangement options and filter e-mail options in Outlook 2016
  • delete and restore e-mail messages in Outlook 2016
  • apply color categories to items and edit and create new categories in Outlook 2016
  • apply flags to items and use quick steps to manage mail in Outlook 2016
  • configure the message preview and people pane options in Outlook 2016
  • change the current view and recognize the current view options and settings
  • configure the folder pane view and navigation options
  • change reading pane views and navigation options and configure the to-do pane options
  • add or remove folders in favorites folders list in the navigation pane
  • sort, filter, delete, restore, and apply tags in Outlook 2016

Overview/Description
Microsoft Outlook 2016 allows you to effectively manage and organize your e-mail messages. In this course, you will learn how to arrange and view messages by conversation; use the People Pane to access, sort and filter e-mail; apply color categories; apply flags; and delete and restore messages. The course also covers ways to personalize your Outlook 2016 such as changing message preview settings and adjusting the reading pane and people pane.

Target Audience
End users; business users; IT administrators; business decision makers looking to attain competency in Microsoft Outlook 2016.

Managing Conversations and E-mail in Outlook 2016

Course Number:
mo_beou_a02_dt_enus
Lesson Objectives

Managing Conversations and E-mail in Outlook 2016

  • start the course
  • arrange and view inbox items by conversations in Outlook 2016
  • access mail and other items using the people pane in Outlook 2016
  • sort and filter inbox messages using the view arrangement options and filter e-mail options in Outlook 2016
  • delete and restore e-mail messages in Outlook 2016
  • apply color categories to items and edit and create new categories in Outlook 2016
  • apply flags to items and use quick steps to manage mail in Outlook 2016
  • configure the message preview and people pane options in Outlook 2016
  • change the current view and recognize the current view options and settings
  • configure the folder pane view and navigation options
  • change reading pane views and navigation options and configure the to-do pane options
  • add or remove folders in favorites folders list in the navigation pane
  • sort, filter, delete, restore, and apply tags in Outlook 2016

Overview/Description
Microsoft Outlook 2016 allows you to effectively manage and organize your e-mail messages. In this course, you will learn how to arrange and view messages by conversation; use the People Pane to access, sort and filter e-mail; apply color categories; apply flags; and delete and restore messages. The course also covers ways to personalize your Outlook 2016 such as changing message preview settings and adjusting the reading pane and people pane.

Target Audience
End users; business users; IT administrators; business decision makers looking to attain competency in Microsoft Outlook 2016.

Organizing Contacts in Outlook 2016

Course Number:
mo_beou_a04_dt_enus
Lesson Objectives

Organizing Contacts in Outlook 2016

  • start the course
  • access and use the address book in Outlook 2016
  • modify the people view using available views in Outlook 2016
  • add new contacts in Outlook 2016
  • create a new contact group in Outlook 2016
  • edit contacts in Outlook 2016
  • organize contacts using folders in Outlook 2016
  • apply tags to contacts in Outlook 2016
  • export Outlook contacts to a CSV file in Outlook 2016
  • import Outlook contacts from a CSV file in Outlook 2016
  • print an address book in Outlook 2016
  • create a mail merge to create a form letter and send to multiple contacts in Outlook 2016
  • access the address book and create and edit contacts and contact groups in Outlook 2016

Overview/Description
Microsoft Outlook 2016 allows you to work with contacts in a variety of different ways. In this course, you will learn that creating contacts and contact groups allows you to save time by eliminating the need to type out an entire e-mail address each time you create a new message, assign new tasks, or create meeting requests. This course covers the variety of ways you can create contacts and contract groups, access and view contacts, and manage and print contacts.

Target Audience
End users; business users; IT administrators; business decision makers looking to attain competency in Microsoft Outlook 2016

Organizing Contacts in Outlook 2016

Course Number:
mo_beou_a04_dt_enus
Lesson Objectives

Organizing Contacts in Outlook 2016

  • start the course
  • access and use the address book in Outlook 2016
  • modify the people view using available views in Outlook 2016
  • add new contacts in Outlook 2016
  • create a new contact group in Outlook 2016
  • edit contacts in Outlook 2016
  • organize contacts using folders in Outlook 2016
  • apply tags to contacts in Outlook 2016
  • export Outlook contacts to a CSV file in Outlook 2016
  • import Outlook contacts from a CSV file in Outlook 2016
  • print an address book in Outlook 2016
  • create a mail merge to create a form letter and send to multiple contacts in Outlook 2016
  • access the address book and create and edit contacts and contact groups in Outlook 2016

Overview/Description
Microsoft Outlook 2016 allows you to work with contacts in a variety of different ways. In this course, you will learn that creating contacts and contact groups allows you to save time by eliminating the need to type out an entire e-mail address each time you create a new message, assign new tasks, or create meeting requests. This course covers the variety of ways you can create contacts and contract groups, access and view contacts, and manage and print contacts.

Target Audience
End users; business users; IT administrators; business decision makers looking to attain competency in Microsoft Outlook 2016

Using the Calendar to Schedule Appointments, Events, and Tasks in Outlook 2016

Course Number:
mo_beou_a05_dt_enus
Lesson Objectives

Using the Calendar to Schedule Appointments, Events, and Tasks in Outlook 2016

  • start the course
  • access and navigate the calendar in Outlook 2016
  • create an event in Outlook 2016
  • create appointments in Outlook 2016
  • add and view additional calendars in Outlook 2016
  • change calendar appearance in Outlook 2016
  • print a calendar in Outlook 2016
  • create a new task in Outlook 2016
  • edit an existing task in Outlook 2016
  • organize tasks in Outlook 2016
  • apply and manage task views in Outlook 2016
  • print tasks in Outlook 2016
  • access the calendar, create an appointment, create and edit a task, and manage the task view in Outlook 2016

Overview/Description
The Microsoft Outlook 2016 calendar enables you to create events, appointments, and tasks, and schedule meetings. The calendar is fully integrated with the other components of Outlook 2016 and allows you to easily incorporate your contacts and e-mail functionality with the calendar. In this course, you will learn about navigating and using the calendar and creating events, appointments, and tasks. This course also covers how to add additional calendars, change the appearance of the calendar, and print the calendar and tasks.

Target Audience
End users; business users; IT administrators; business decision makers looking to attain competency in Microsoft Outlook 2016

Using the Calendar to Schedule Appointments, Events, and Tasks in Outlook 2016

Course Number:
mo_beou_a05_dt_enus
Lesson Objectives

Using the Calendar to Schedule Appointments, Events, and Tasks in Outlook 2016

  • start the course
  • access and navigate the calendar in Outlook 2016
  • create an event in Outlook 2016
  • create appointments in Outlook 2016
  • add and view additional calendars in Outlook 2016
  • change calendar appearance in Outlook 2016
  • print a calendar in Outlook 2016
  • create a new task in Outlook 2016
  • edit an existing task in Outlook 2016
  • organize tasks in Outlook 2016
  • apply and manage task views in Outlook 2016
  • print tasks in Outlook 2016
  • access the calendar, create an appointment, create and edit a task, and manage the task view in Outlook 2016

Overview/Description
The Microsoft Outlook 2016 calendar enables you to create events, appointments, and tasks, and schedule meetings. The calendar is fully integrated with the other components of Outlook 2016 and allows you to easily incorporate your contacts and e-mail functionality with the calendar. In this course, you will learn about navigating and using the calendar and creating events, appointments, and tasks. This course also covers how to add additional calendars, change the appearance of the calendar, and print the calendar and tasks.

Target Audience
End users; business users; IT administrators; business decision makers looking to attain competency in Microsoft Outlook 2016

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